Frequently Asked Questions
When Will My Order Arrive?
Orders are shipped within 1-3 days after being placed or at the date that you specify us to ship the order (You have the ability to choose the date for us to ship it on a calendar picker. This is not the delivery date. It is the day we will ship the order). We cannot guarantee a certain day at which the package is to arrive, so please order accordingly, to our shipping rates.
We have 2 shipping rates. USPS First Class (4 – 7 business days delivery) and USPS Priority Mail (1-3 days delivery). USPS delivers packages Monday-Saturday. We use carrier calculated shipping rates, meaning USPS will estimate how many business days it will take for your package to arrive, once it is shipped. Their estimates may not always be correct, so please be aware of this. Unforeseen delays are possible.
We have 2 shipping rates. USPS First Class (4 – 7 business days delivery) and USPS Priority Mail (1-3 days delivery). USPS delivers packages Monday-Saturday. We use carrier calculated shipping rates, meaning USPS will estimate how many business days it will take for your package to arrive, once it is shipped. Their estimates may not always be correct, so please be aware of this. Unforeseen delays are possible.
Where Is My Order Confirmation?
All customers get an automatic email sent to them after a purchase is made. If you did not get the email, please make sure that we are on your email’s “safelist” and that the emails are not going into your SPAM folder.
Do You Put A Receipt In The Package?
We never include any any receipts, invoices, etc in the package.
How Can I Track My Order?
All orders include a USPS tracking number in the shipping confirmation email that you receive, once the order has shipped. Please click the link in the email or go to www.usps.com and enter your tracking number to see where your order currently is in the shipping route. Y
Can My Order Be Delivered On an Exact Date?
No. We cannot guarantee delivery on a certain day as shipping times vary depending on location. However, you can specify which day you would like us to ship the order.
This can be any date in the future. This is not the delivery day, it is the day we will ship the order. You will still have to wait for the shipping times based on our available shipping options.
This can be any date in the future. This is not the delivery day, it is the day we will ship the order. You will still have to wait for the shipping times based on our available shipping options.
Where Do you Ship From?
We ship from Central Florida
Can I Change The Shipping Address?
You must email us to do this, as you cannot change the shipping address yourself. Please email us immediately at [email protected] to change the shipping address and name of the recipient. Please include your order number when you email us.Â
Do you offer shipping protection?
No
Can My Message Be Anonymous?
Yes, it can! If you would like the message to be anonymous, simply do not give any clues that the potato was from you.
Meaning, do not write your name on the message! Please note that we do not send harassing, threatening, hateful messages. We read every message and will ask you to change it if we think it is not a friendly message.
If someone emails us feeling harassed by a goat they received, we may reveal your identity to avoid conflict with ourselves and the receiver.
Meaning, do not write your name on the message! Please note that we do not send harassing, threatening, hateful messages. We read every message and will ask you to change it if we think it is not a friendly message.
If someone emails us feeling harassed by a goat they received, we may reveal your identity to avoid conflict with ourselves and the receiver.